Privacy Policy

1. Introduction

EDD-I TECHNOLOGIES, INC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EDDi platform ("Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, organization)
• Authentication credentials
• Organization and compliance configuration data
• Communications you send to us

2.2 Information Collected Automatically

• Log data (IP address, browser type, pages visited)
• Device information
• Usage data and analytics
• Cookies and similar technologies

2.3 IT Asset Data

The Service collects information about IT assets on your network as part of its core functionality, including hardware specifications, software inventory, network configurations, and security settings. This data remains under your control and is processed solely to provide the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third parties who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to do so

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@edd-i.com.

8. Cookies

We use cookies and similar tracking technologies to collect and track information and improve the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate safeguards to ensure your information receives adequate protection in accordance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@edd-i.com.